Privacy.
Headland Strength + Performance respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy requirements.
Who we are
Headland Strength + Performance provides personal training, small group coaching, movement and strength assessments, and body composition analysis from our studio in Georges Heights, NSW.
Information we collect
We may collect contact and identifying information such as your name, email address, phone number, date of birth, suburb or postcode, emergency contact and preferred training time.
When providing our services, we may also collect health and fitness information, including your training history, goals, injuries, relevant medical information, movement and strength assessment results, body composition information, session records and other information you choose to provide. Health information is sensitive information and is handled with additional care.
How we collect information
We generally collect information directly from you when you submit a website form, contact us, complete an onboarding or consent form, book or attend a session, undertake an assessment or communicate with our team. With your consent, we may also receive relevant information from a person involved in your care or training.
How we use your information
We use personal information to respond to enquiries, assess suitability for services, provide and tailor coaching, monitor progress, manage bookings and payments, communicate with you, maintain safety and operate and improve Headland Strength + Performance.
We do not sell personal information. We will not use health information for direct marketing without your consent.
Website information
Our website uses Google Analytics and may use cookies or similar technologies to understand how the site is used. This may involve information such as your device and browser type, approximate location, IP address, pages viewed and interactions with the site. You can limit cookies through your browser settings, although some website functions may be affected.
Storage and disclosure
We may use trusted service providers for website hosting and forms, email, analytics, client management, bookings, payments and other business operations. These providers may store or process information in Australia or overseas. Where personal information is disclosed, we take reasonable steps appropriate to the circumstances to protect it and limit its use to the relevant purpose. We may also disclose information where required or authorised by law.
Security and retention
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information only for as long as reasonably required for our services, business and legal obligations, then take reasonable steps to securely destroy or de-identify it.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Contact our Privacy Officer using the details below. We may need to verify your identity before completing a request.
Privacy questions and complaints
If you have a privacy question or complaint, contact our Privacy Officer. Please explain your concern and include any relevant details. We will acknowledge and investigate the matter and aim to respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Privacy Officer
Headland Strength + Performance
5 Best Avenue, Georges Heights NSW 2088
info@headlandsp.com.au
Last updated: 16 August 2026